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Shipping & Returns

Shipping Policy

At MYSTIX, we ensure fast and compliant shipping of our legal hemp products within the United States. We’re pleased to offer free shipping on all retail orders, while wholesale orders will be charged standard shipping rates based on weight and delivery location.

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We do not offer international shipping at this time. All orders are shipped using reliable carriers, with estimated delivery times provided at checkout. Once your order ships, you’ll receive a confirmation email with tracking details.

For any shipping questions or assistance, our support team is here to help. Thank you for choosing MYSTIX—where premium hemp meets hassle-free delivery.

Return & Exchange Policy

We stand behind the quality of our products and want you to be fully satisfied with your purchase. If for any reason you are not satisfied, we offer a straightforward return and exchange policy for retail orders. Unused items in new condition may be returned or exchanged within 15 days of purchase, provided they remain in their original packaging.

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For wholesale orders, returns and exchanges are handled on a case-by-case basis. Please reach out to your sales representative for assistance with any return or exchange inquiries.

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Our customer support team is here to help ensure a smooth process. Thank you for choosing MYSTIX—your satisfaction is our priority.

CONTACT:

FDA DISCLAIMER:

Phone: 303.900.2539 ​

Email: hello@mystixbrand.com​

Address: Denver, Colorado

The statements made regarding Mystix products have not been evaluated by the Food and Drug Administration. The efficacy of Mystix products has not been confirmed by FDA-approved research. These products are not intended to diagnose, treat, cure, or prevent any disease. All information provided by Mystix is not intended as a substitute for or alternative to advice from healthcare practitioners. Please consult your healthcare professional regarding potential interactions or other possible complications before using any Mystix product.

 

This notice is required by the Federal Food, Drug, and Cosmetic Act. Use Mystix products responsibly and at your own risk. Mystix Full Spectrum CBD Hemp products contain cannabinoids, and some products may contain trace amounts of THC that are below the federally legal limit. Mystix is not responsible for any failed drug tests. We strongly encourage you to familiarize yourself with the laws in your region or state. By purchasing Mystix products, you assume full responsibility for their use and agree to hold Mystix harmless for any legal or personal consequences resulting from their use.

© 2024 MYSTIX. All Rights Reserved.

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