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Shipping & Returns

Shipping Policy

At Mystix, we're pleased to offer free shipping on all orders within the United States. For our valued customers outside the United States, standard shipping rates will apply, with costs determined based on the delivery location and the weight of your order. Our standard shipping options ensure reliable delivery, with estimated delivery times provided during checkout. Upon shipment, you'll receive a confirmation email containing tracking information to monitor your package's progress.


Should you have any questions or require assistance regarding shipping, our dedicated customer support team is available to help. Thank you for choosing Mystix, where we prioritize prompt and secure delivery of your orders worldwide.

Return & Exchange Policy

At Mystix, we stand behind the quality of our products and want you to be fully satisfied with your purchase. If for any reason you are not satisfied, we offer a straightforward return and exchange policy. You may return or exchange unused items in new condition within 15 days of purchase. Please ensure that the product is in its original packaging and retains its new condition to be eligible for a return or exchange.


Our customer support team is available to assist you in initiating the return or exchange process. We are committed to providing a seamless experience and will process your request promptly. Thank you for choosing Mystix, where your satisfaction is our priority. If you have any questions or concerns about our return and exchange policy, please do not hesitate to contact us.

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